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Guest Services

We're dedicated to making your gaming experience even more of a pleasure! If you need assistance, our Guest Service desks are entirely at your service 24 hours a day, including holidays.


We are proud to be a fully-accessible facility welcoming customers with disabilities. If you require a wheelchair, please visit our Coat Check desk near the main entrance for availability.

Complimentary Services

For an added level of personal service, we offer coat check and non-alcoholic beverages at no cost.

Shuttle Service

Need a lift? Ride our casino shuttle servicing the areas of Scarborough, Markham, North York, Richmond Hill, Thornhill, Mississauga, Brampton or Downtown Toronto.


Parking is always free and a complimentary shuttle bus is ready and waiting to take you to and from your parking spot!


Visit Guest Services today to find out how One Rewards Members may receive this service free of charge!

What our Guests are saying ...

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