You can continue to use your Winner’s Circle Rewards (WCR) card at Casino Woodbine on Level One and enjoy the benefits of your WCR membership up until the completion of the full transition of Casino Woodbine to the One Rewards program, targeted on or before March 31, 2019. Upon transition, your Winner’s Circle Rewards membership will be valid at Casino Ajax or any gaming locations across Ontario still administering the WCR program. For a list of locations administering the WCR program please visit winnerscirclerewards.ca or contact the OLG Support Centre at 1-800-387-0098.

The One Rewards card will be accepted on any gaming product available on Level Two and Three at Casino Woodbine. In January 2019, we began the process of converting our slot machines on Level One to One Rewards; look for the One Reward sticker on the slot machine.

Visit Guest Services on Level One or Two to obtain your One Rewards card — it’s free and easy to do!

One Rewards is a five-tiered players card program that allows easy access to a variety of rewards such as: free play, dining, cash, gift cards, merchandise, entertainment and more. You will earn Rewards Points as you play, and you may spend them on current available rewards. Please visit Guest Services or casinowoodbine.com to find the latest program benefits for One Rewards.

No, play statistics and rewards benefits will remain separate between both programs. Comps will not be combined. Rewards will not be combined. Mailed offers will not be combined.

Eligible players will continue to receive WCR offers in the mail. Your Winner’s Circle Rewards membership will remain unchanged until March 31, 2019.

No, any changes made in one loyalty program account must also be made in any other loyalty program you wish to update. An update in one program does not automatically update consent in another program.

One Rewards benefits may be checked at the self-serve kiosks on all levels, or by visiting the One Rewards Zone on Level One, or Guest Services on Level Two. Reward and tier point information can also be accessed on slot machines with a One Rewards sticker.

Information will be mailed and emailed to WCR members who have visited Casino Woodbine in the past 12 months. These members will be provided with transition updates and reminders to redeem their WCR Cashback points prior to March 31, 2019. Progress updates will be sent periodically to these members throughout the transition from the WCR program to the ONE Rewards program. Please visit www.casinowoodbine.com or www.onetoronto.com for more information.

WCR Cashback Points will not be transferred to the One Rewards program. WCR Cashback Points continue to be available for redemption at Casino Woodbine until March 31, 2019. After March 31, 2019, WCR members may redeem Cashback points at Casino Ajax, or any other gaming location in Ontario still administering the WCR program. All Cashback Points redemptions are subject to the terms of the WCR terms and conditions.